Shipping Fees:
Canada - Free!
USA and International - $5 - $18 depending on purchase value
We take care with each package. Please allow 24-72 hours for processing time excluding weekends and public holidays. Once your package ships, you will receive e-mail notification and tracking.
Delivery:All of our shipments include tracking with delivery confirmation. If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact couriers at numbers above in order to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.
If you have previously experienced lost or stolen packages where you reside, we encourage you to instead have your package delivered to a work address to ensure that you receive it safe and sound.
Mailbox full
If delivery was attempted but your mailbox was full or not large enough to fit the parcel, contact the 3 closest post offices of the courier to see if they have the package for pick-up or you may schedule a re-delivery at a date you are home.
